Become a Dealer
Image of a Lennox dealer at the kitchen table with homeowners

Lennox Learning Solutions Technical Training

Welcome your new technicians to the industry with our revolutionary comprehensive technical training programs. Transform new hires into revenue-generating technicians in as little as four weeks.


Two tiers of in-depth technical training. We’ve transformed the BuildATech® program into two distinct classes. Each three-week session is deeply focused on what participants need to know for that specific level.
Send your techs to the right training for where they are in their careers and get them back into the field in just three weeks.

BuildATech® Level 1
Upon completion of this three-week class, participants will have the knowledge and skills to efficiently and effectively run a residential HVAC preventative maintenance call, following a thorough check sheet. They will also be able to communicate the results to the homeowner, make recommendations and offer maintenance agreements. The curriculum includes customer communication and interaction best practices, and professionalism when in a customer’s home.
This program includes EPA Section 608 certification and the NATE CHP-5 Exam.

BuildATech® Level 2
Participants who complete this three-week class will be able to perform diagnostic and repair calls on residential HVAC systems. In addition to technical service skills, the curriculum includes making recommendations in conversational terms that homeowners will easily understand. Students will practice several tech communications scenarios and how to properly discuss repair versus replace and other maintenance agreements to ensure homeowner's peace of mind. This is not a NATE preparation course, but students will have the opportunity to take the NATE CHP-5 exam and any of the following NATE specialty exams: Gas Heat, AC, Air Distribution, or AC/Heat Pump.

*EPA Section 608 certification and one year of field experience are both prerequisites for taking this course. 

Each BuildATech® program level is three weeks of instructor-led training, which consists of 50% classroom instruction, and 50% live lab practice.


Course Benefits:

  • Techs learn to provide an improved customer experience, leading to increased customer loyalty and referrals.
  • Participants level-up their homeowner communication skills in order to build rapport and confidently discuss system maintenance.
  • Techs learn simple ways to recommend and offer maintenance agreements.
  • Offering maintenance agreements to help smooth out revenue dips during off-peak seasons.

Interested in becoming a Lennox dealer?

Contact us here.