Lennox and its dealers are focused on delivering a great customer journey and exceptional home comfort. It starts with the training foundation we provide our national customer service team and our culture of delivering the support you deserve. That focus also flows through our dealers who work just as hard to build their teams dedicated to comfort and focused on delivering you and your customer an exceptional purchasing journey. Finally, our dealers are backed by the local Lennox sales and technical support team. They know where you build across the U.S. and Canada.
Because we know that your business is not a 9 to 5 Monday through Friday affair, we provide our dealers with an ecommerce platform to allow access to inventory and technical information 24/7/365. There are even some resources available directly to your team when you have a customer in search of product literature, homeowner instructions or a warranty document. You can grab it in LennoxPros.com and share with your homeowner immediately.
For 125 years, Lennox has delivered premium home comfort with innovative products that homeowners trust to stand the test of time. Every product goes through a rigorous design and development process with input from our dealers, to ensure they’ll meet your needs and exceed your customer’s expectations. We don’t take shortcuts. Every product must meet exacting standards before it moves into production. Our component suppliers are held to the same exacting standards as the elements we build ourselves. Why? Because your homeowner deserves excellence!
Lennox Industries Inc. is a recipient of the “2017 Outstanding Corporate Innovator” award from The Product Development and Management Association. This is the only global innovation award that recognizes companies for sustained and quantifiable success in developing new products and services.
Lennox is investing aggressively in our warehouse and store footprint, local store staff and inventory. We’re growing our store and distribution teams as we grow from 220 stores to 340 over the next several years. What that means for your customer, is that we have more local access to equipment, parts and supplies closer to the installed equipment than ever in our history, and we’re not finished.
Lennox continues to maintain its’ focus on the continuing development of leading edge products. Even back to 2009 when the economy was challenged, Lennox continued to grow our investment in product development and design. And today’s result is one of the strongest, newest product portfolio’s in the industry.
